apache-labs.com

Hi,

I have an Anan 200d that no longer transmits on 12 and 10 meters. I have sent emails to support@apache-labs.com from both my prodigy.net and gmail.com accounts. I have not gotten any responses. I want to get my radio serviced? Any suggestions?

Thank you. Email sent.

Still no reply. What can I do now?

I tried reaching out to Doug myself and received no response, which is quite unusual.

All you can do is keep trying. Also send email to the main Apache email addresses.

Try


w5wc@windstream.net

He fixed my 200D same problem under warranty long time ago. Cap fried for band filter. Scorched board.
Maybe more Anan server madness or he is away .

Good luck
Tom
KA1GXR

I did make contact with Doug. He should be reachable at his Apache address.

I would also like to get in touch with Doug on a similar matter. Scott can you send me his email address at apache labs? EYou can drop me a message here through the forum ? My email is correct att qrz...

tnx

SM7SJR wrote:I would also like to get in touch with Doug on a similar matter. Scott can you send me his email address at apache labs? EYou can drop me a message here through the forum ? My email is correct att qrz...

tnx

Doug's address is in the second post in this thread.

Thanks, I already tried that, with no luck.

It seems that email to/from Apache is being blocked by a significant number of ISPs and other mail servers. It's probably too difficult to get their email server off whatever "bad" list it has gotten onto. Perhaps they should set up an alternate address, maybe on a major platform like Gmail, for folks to use when they are having difficulty with apache-labs.com email addresses.

Having an alternate email service provider and/or email address, sounds like a very good plan to me. Well if I am lucky the email gets through some day. I like my 200s, but one of them is "misbehaving".
(It would be great to have this one 100% ok and I would not mind to get my hands one one more 200 or a 7000 but they are not easy to find around here.)

I suggested they setup anan.reachout <at> gmail or some such over 8 months ago. Can lead a horse to water and all that.

I was able to get in contact with Doug using my gmail account. I sent the radio to him for service. He was unable to fix the problem because the circuit board was too badly damaged, but he did replace the fan for me. The radio still works on 80-15 meters and the six meter band so I will continue to use it for a while. Doug charged a reasonable amount and very nice to deal with. I recommend him highly.

Doug is The Man.

How did the PCB get damaged? Any photos?

Doug had to replace my whole filter board due to serious burning of board where the
10/12 band capacitor flamed. Unit was under warranty and unlike now the part was available. No further issues with that 200D or my 8000dle