Page 1 of 1

Thetis and Norton security

Posted: Sat Jan 13, 2024 6:31 pm
by n2gq
I keep getting this message and Thetis crashes. It was idling when this happened.
Ver 2.10.3.5 protocol 2
Win 11
Anan 7000dle mkIII

Thetis security crash.png
Thetis security crash.png (62.2 KiB) Viewed 7021 times

Re: Thetis has crashed

Posted: Sat Jan 13, 2024 6:56 pm
by w-u-2-o
Please edit your title. Thetis has not crashed, it has been blocked by your Norton anti-virus software.

Perhaps your virus definitions updated in a way that now has Norton flagging Thetis as a problem. You may need to tell Norton to generate an exclusion for Thetis.

Do you run Thetis as administrator?

Re: Thetis has crashed

Posted: Sat Jan 13, 2024 7:04 pm
by n2gq
w-u-2-o wrote:Please edit your title. Thetis has not crashed, it has been blocked by your Norton anti-virus software.

Perhaps your virus definitions updated in a way that now has Norton flagging Thetis as a problem. You may need to tell Norton to generate an exclusion for Thetis.

Do you run Thetis as administrator?


I don't run as administrator but will try and it is already excluded.

Re: Thetis and Norton security

Posted: Sat Jan 13, 2024 8:00 pm
by DO2ZA Erwin
Hi,

I run also Thetis 2.10.3.5 u2 and Norton for many Years (on WIN 10 64Bit), no Problems here.
With a new Thetis Version Norton ask me and I must allow it, than is all OK.

73 Erwin

Re: Thetis and Norton security

Posted: Sat Jan 13, 2024 9:39 pm
by w-u-2-o
I'm not familiar with Norton, but it would seem it is not fully excluded from all checks. Achieving that level of exclusion would be a goal.

You could also test by disabling Norton temporarily.

Re: Thetis and Norton security

Posted: Mon Jan 15, 2024 8:53 pm
by n2gq
w-u-2-o wrote:I'm not familiar with Norton, but it would seem it is not fully excluded from all checks. Achieving that level of exclusion would be a goal.

You could also test by disabling Norton temporarily.


Hi Scott,
It does not occur all the time. It does occur on demand when I reduce the waterfall window in 4k resolution. But I am running in 1080 mode and the waterfall problem does not occur but the other day norton gave me the data protection riot act and shut it down. That was the first time it happened on its own. I am running in administrator mode and have been waiting for it to occur again.

Re: Thetis has crashed

Posted: Tue Jan 16, 2024 9:53 pm
by n2gq
n2gq wrote:
w-u-2-o wrote:Please edit your title. Thetis has not crashed, it has been blocked by your Norton anti-virus software.

Perhaps your virus definitions updated in a way that now has Norton flagging Thetis as a problem. You may need to tell Norton to generate an exclusion for Thetis.

Do you run Thetis as administrator?


I don't run as administrator but will try and it is already excluded.


So far it's good with "Run As Administrator".
Thanks

Re: Thetis and Norton security

Posted: Tue Jan 16, 2024 11:36 pm
by w-u-2-o
:)

Re: Thetis and Norton security

Posted: Wed Jan 24, 2024 6:25 pm
by n2gq
Had to remove exclusion and then add exclusion again seemed stuck. Figured that one out because I could not install meters and skins. Gave me a data protection warning again. After adding exclusion I was able to install meters and skins.

Re: Thetis and Norton security

Posted: Sun Jan 28, 2024 6:16 pm
by ramdor
my consensus over the years has been that ones PC runs better when infected with an actual virus than it does with norton security installed :D :o